What we collect, what we use it for, and who we share it with.
NomadJapan keeps personal data to a minimum and uses it only for the purpose you provided it. This policy explains what we collect and how we handle it.
What we collect
- Site analytics: aggregated pageviews, dwell time, referrer, device type, and coarse geographic information. We only use this in statistical, non-identifying form to improve our content.
- Enquiries: the contents of messages you send us by email or via a contact form (name, email, message, dates, party size, budget, etc.). Used solely to respond to you and propose a stay.
- Local browser state: features such as "save for later" or "CTA dismissed" are persisted in your browser's localStorage. These never reach our servers.
How we use it
- To improve the site, its content, and our editorial process.
- To reply to enquiries and propose stays or quotes.
- To detect and prevent abuse.
Sharing with third parties
We do not sell or transfer personal data to third parties without your consent, except where required by law. We do use processors for hosting, transactional email, analytics, and payments (Stripe); in each case the processor handles the minimum information needed under their own privacy terms.
Booking and payment data
When you submit a booking request we collect your name, email, phone (optional), party size, and the dates you select, in order to confirm availability and arrange your stay. Card payments are processed by Stripe, a PCI-DSS compliant payment provider; we do not receive or store full card numbers.
Visitors in the EU / UK
If you are in the EU or UK, we process your personal data to respond to your enquiry and to perform a booking you request. You may ask us to access, correct, or delete it at the address below.
Cookies, tracking & consent
We use the cookies and similar technologies below. For visitors in the EU, UK, and Switzerland, non-essential cookies load only after you consent via the banner shown on your first visit. You can change or withdraw consent at any time from “Cookie Settings” in the footer.
- Essential (no consent needed): site operation and preferences (language, consent state). Includes localStorage, which is not sent to our servers.
- Analytics: Google Analytics (understanding and improving usage). Without consent in the EU/UK/CH, Google receives only cookieless, modelled data.
- Advertising: Meta (Facebook) Pixel (ad measurement). Not loaded until you consent.
- Performance: Vercel Analytics / Speed Insights (cookieless, non-identifying).
Retention: Google Analytics data is kept up to 26 months in non-identifying form; your consent choice is stored in your browser until you change it. You can also disable cookies in your browser settings.
Retention and deletion
Enquiry messages are kept for about 12 months after resolution. Aggregated analytics is retained for up to 26 months in non-identifying form. To request access to or deletion of personal data, please email the address below.
How to contact us
Privacy questions, data access, or deletion requests: concierge@ie-mirai.co.jp